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DATE
RANGENET NEWS
Saturday, March 5th 2011 12:20 PMLOST CHECKS Feb 2-3 2011:
Hi
It has been brought to our attention that some of you who payed your Feburary Invoice between Feburary 2nd & 3rd my not see the check logged to your account. The Reason is that Rangenet did not receive the checks from the Post Office.
Its not your fault and since we never got the checks its not Rangenet's fault either. To this date we have had calls from 11 customers who paid during that time period. If you write us we will remove the Late fee, however we have no way of telling whose checks were lost! So you have to write us and let us know so we can remove the Late Fee.
This issue is out of our hands. Where the checks are, we do not know. We do have an Idea but cannot speculate.
So be aware that if you paid on Feb 1st - 3rd your check may have not made it to Rangenet.
The post office did go through all the mail boxes in the area where the people are gone for the Winter and did not find the Checks, Sorry.

Thanks in advance,
The Rangenet Team


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